1. What Information We Collect
Various types of information are collected when you create an account and use the tkk99 platform. Data comes from two main sources — what you provide directly and what is automatically collected based on your activity.
Information Provided Directly
Information you provide during registration, verification, and transactions:
Automatically Collected Information
The following information is automatically logged while you use the platform:
- IP Address & Device Type
- Browser and operating system information
- Browsing behavior and session duration on the platform
- Pages visited and time spent on each
- Gaming History & Transaction Records
- Login time and location data (up to city level)
Why is this information needed?
Every piece of data we collect has a specific reason behind it. Your name and identity are needed for account verification, your IP address is needed for security, and your gaming history is needed to support responsible gaming. No information is collected without a clear purpose.
2. Purpose of Data Collection
At the core of tkk99's privacy policy is the principle of purpose limitation — data collected for a specific reason is used only for that reason. We use your information for six purposes in total:
Account & Identity Verification
Personal information is used to complete the registration process, carry out KYC verification, and prevent fraud.
Service Operation & Improvement
Usage data is analyzed to improve the gaming experience, resolve technical issues, and develop new features.
Financial Transaction Processing
Payment information is used to process deposits and withdrawals accurately and to maintain transaction records.
Security & Fraud Prevention
Log data is used to detect suspicious transactions, multiple accounts, and hacking attempts.
Legal Compliance
Retaining certain data is a legal requirement under anti-money laundering laws and the terms of our gaming license.
Personalized Experience
Relevant data is used to offer personalized game suggestions, promotions, and bonus offers — never to send spam.
3. Cookies & Tracking Technologies
Tkk99 uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help improve site functionality and your overall experience.
Cookie Types
- Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
- Performance Cookies: Used to analyze which sections of the site receive the most traffic.
- Functionality Cookies: Remembers your language preference and theme settings.
- Marketing Cookies: Used to show relevant promotions — no personal information is shared.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause issues with login or payments.
4. Data Sharing Policy
Tkk99 never sells your personal information. However, in limited circumstances, certain data may be shared with trusted third parties:
| Third Party | What Information Is Shared | Why |
|---|---|---|
| Payment Processors (bKash, Nagad, Rocket) |
Transaction amount and reference number | To Complete Payments |
| KYC Verification Service | Identity Document Details | To Verify Identity |
| Cloud Service Providers | Encrypted Backup Data | To Store Data |
| Law Enforcement Agencies | Legally Required Information | To comply with legal orders |
| Anti-Fraud System | IP Address & Device Fingerprint | To Prevent Fraud |
Clear Commitment
Beyond the reasons stated above, tkk99 does not share your information with advertisers, data brokers, or social media platforms. This is a non-negotiable policy.
5. Data Security Measures
Tkk99 employs a multi-layered security system to protect your data — covering not just technical measures, but administrative and physical security as well.
- TLS 1.3 Encryption: All data transfers are protected with the highest standard of encryption.
- AES-256 Storage Encryption: Sensitive information stored in the database is fully encrypted.
- Two-Factor Authentication (2FA): Additional verification required for login and withdrawals.
- Real-Time Monitoring: Suspicious activity is automatically monitored 24/7.
- Regular Security Audits: Regular penetration testing conducted by external security experts.
- Data Backup: Secure backups are maintained across multiple encrypted locations.
In the Event of a Data Breach
In the event of a data breach, tkk99 will notify affected users by email within 72 hours and provide full details of the steps being taken.
6. Your Rights
Every registered tkk99 user has the following rights regarding their personal data. To exercise any of these rights, email us directly at [email protected].
| Right | Description | Processing Time |
|---|---|---|
| Right to Access | The right to receive a copy of all information tkk99 holds about you. | 30 Days |
| Right to Rectification | The right to correct any inaccurate or incomplete information. | 7 Days |
| Right to Erasure | The right to request deletion of your data after account closure (subject to legal limits). | 30 Days |
| Right to Restrict Processing | Request to stop processing your data for a specific purpose. | 14 Days |
| Right to Data Portability | The right to export your data in a standard format (CSV/JSON). | 30 Days |
7. Children's Privacy
Tkk99 is strictly for users aged 18 and above. No one under 18 may register, and we do not knowingly collect information from minors.
If we are notified that a minor has created an account, we will immediately close that account and delete all associated data. If you believe your child is using tkk99, please contact us right away.
8. Data Retention Period
Tkk99 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account Information: For the duration the account is active, and 5 years after closure (for legal compliance).
- Transaction Records: Minimum 7 years (as required by financial regulatory law).
- KYC Documents: 5 years after account closure.
- Log Files & Session Data: 90 days, after which it is automatically deleted.
- Marketing Preferences: Until you opt out.
- Cookie Data: 1 day to 2 years, depending on cookie type.
Once the retention period expires, data is permanently deleted or fully anonymized using secure methods, ensuring you can no longer be identified in any way.
9. Privacy Policy Updates
This Privacy Policy may be updated from time to time due to business changes, new laws, or technological developments. We will notify you based on the nature of the changes:
- For major changes, advance notice will be sent to your registered email address.
- For minor changes, the date at the top of this page will be updated.
- Continued use of the service after changes take effect will be considered acceptance of the updated policy.
- If you do not agree to the updated policy, you will have the option to close your account.
Previous versions of the Privacy Policy are kept on file as archives. You can request a copy from our support team at any time.
10. Contact Us
For any questions, requests, or complaints regarding our Privacy Policy, contact our Data Privacy Team directly. We respond promptly to messages in English.
Privacy Contact
Email: [email protected] — Response time: within 24 hours (business days). All data-related requests will be processed within 30 days.